Wednesday, August 28, 2013

Continuous Improvement

Lehigh Valley Continuous Improvement
Written by: Brian Horwath

The Coca Cola Bottling Company of the Lehigh Valley has been building on strengthening our continual improvement program by instituting formalized corrective and preventative action processes.  Continuing efforts to improve is the basis of our weekly interdepartmental Total Management Meeting.  Each department brings examples of continual improvement that is occurring in their departments.

Operations have increased efforts to utilize inventive ideas when confronted with an issue to resolve and or a task to improve while minimizing financial investments.  Improvements have been made to continue line breakage reductions and address operational concerns to add value.

Continuing efforts have been made in the training of our employees.  The aligning of training requirements have continued to eliminate training gaps, reduce potential inaccuracies, and provide the necessary tools to employees to be prepared for their everyday.  Ambassador training was completed to assist with the challenges present in our society and their questions.  This will aid our employees and maintain the message that our company provides many different choices of beverages for our customers to meet their needs and continue to quench their thirst.